FSBL Policies and Procedures
Policies and Procedures for Registered Learners
Appeals Policy
Communication and Co-operation Policy and Procedure
Complaints Policy
Equality and Diversity Policy
Privacy Policy
If for any reason you do not have access to these policies, please contact us.
Policies and Procedures for Approved Centres
Access to Fair Assessment Policy and Procedures
Appeals Policy and Procedure
Complaints Policy and Procedure
Centre Withdrawal Policy
Certification Policy and Procedure
Communication and Co-operation Policy and Procedures
Conflicts of Interest Policy
Fees and Charges Policy
Invoicing Policy
Malpractice and Maladministration Policy
Regulations for the Conduct of External Assessments
Sanctions Policy
Withdrawal of Qualifications and Units